When you mark a customer or supplier invoice as being in dispute, Sage 50 Accounts requires you to enter a reason code that explains why the transaction is disputed.
You can create up to one thousand different dispute reason codes so that you can specify why an invoice is being disputed.
Select the required dispute > Edit.
In the Name box, enter a description for your dispute reason > OK.
Note: You cannot edit dispute reason 1 - No Reason and leave the description blank. If no other reason codes exist, Sage 50 Accounts uses this as the default entry, when you dispute an item and it is important that there is always one reason code entry available for you to use.
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